Frequently Asked Questions
Everything you need to know about your favorite 100% waterproof boots.
Are Muck Boots completely waterproof?
Yes, every boot we make is 100% waterproof. We use high-grade natural rubber and neoprene to ensure your feet stay dry in the wettest conditions.
How do I find the right size?
Muck Boots are made to standard athletic shoe sizes. Since they are only available in whole sizes, we recommend that women who wear a half-size go down to the next whole size, and men who wear a half-size go up to the next whole size.
What is your return policy?
We offer a 30-day return policy for all products purchased directly from our website. Items must be in their original, unworn condition with all packaging intact to qualify for a full refund.
How should I clean and maintain my boots?
To clean your boots, simply rinse them with fresh water and scrub gently with a soft brush and mild soap. Avoid using conditioners or chemicals on the rubber shell, and always let them air dry away from direct heat sources.
Do you offer international shipping?
Currently, we ship to the continental United States, Alaska, and Hawaii. For customers in other regions, please use our store locator to find an authorized international distributor.
Are Muck Boots suitable for extreme cold?
Many of our styles are specifically designed with thermal insulation and fleece linings rated for sub-freezing temperatures. Check the specific 'Comfort Range' listed on each product page to find the best pair for your climate.